Terms of Service for AutoHilfe Zentrale

Welcome to AutoHilfe Zentrale. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully.

Service Description

AutoHilfe Zentrale operates as an online informational and coordination platform focused on providing resources for road assistance and vehicle recovery services within Austria. Our primary function is to offer expert information regarding vehicle breakdown prevention, preparation for winter driving conditions, and guidance on how to effectively coordinate roadside help. This includes details on various service providers, procedural steps for requesting assistance, and general advice pertinent to vehicular incidents on Austrian roads and motorways. We facilitate the communication of information to users seeking assistance but do not directly provide the physical roadside assistance or recovery services ourselves. Our role is strictly limited to an intermediary for information dissemination and coordination facilitation. For instance, if a user experiences a flat tire on the A1 motorway near Salzburg, our platform can provide information on how to contact a local tire service provider, what details to provide, and estimated response times based on publicly available data, but we do not dispatch a technician ourselves. The successful execution of any coordinated service remains the responsibility of the chosen third-party provider and the user.

Disclaimer of Information Accuracy

The content provided by AutoHilfe Zentrale, including all articles, guides, recommendations, and service provider listings, is intended for general informational purposes only. It is not designed to serve as a substitute for direct professional roadside assistance, emergency services, or expert advice from qualified technicians. While we endeavor to maintain up-to-date and accurate information, circumstances on Austrian roads, service provider availability, pricing, and operational procedures can change rapidly. Users should always exercise their own judgment and verify critical information directly with service providers or emergency personnel. For example, while we might suggest contacting a specific regional breakdown service for a particular area, their operational status or current response capabilities might differ at the time of your incident. In situations involving immediate danger, injury, or critical mechanical failure, users are strongly advised to prioritize contacting official emergency services. This platform is not an emergency service itself. Refer to User Responsibility for more details.

No Warranty for Completeness or Fitness

AutoHilfe Zentrale explicitly disclaims any warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the information contained on its website or the services offered. We do not warrant that the functions available on our platform will be uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or other harmful components. All information is provided "as is" without warranty of any kind. We do not assurance that the information will meet your specific requirements or that any coordinated service will arrive within a particular timeframe or resolve your particular vehicle issue. For instance, while we provide general advice on winter driving preparation, we do not warrant that following this advice will prevent all possible incidents or ensure perfect vehicle operation in all conditions. Users rely on this information at their own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, AutoHilfe Zentrale, its affiliates, directors, employees, agents, suppliers, or licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. This includes, but is not limited to, liability for delays in service provision by third-party providers, unsatisfactory outcomes of coordinated services, or any damages arising from reliance on information provided on our platform. Our maximum liability to you for any damages arising out of or related to your use of the website or services is limited to the amount, if any, paid by you to AutoHilfe Zentrale for accessing the services.

User Responsibility for Emergency Situations

Users of AutoHilfe Zentrale's platform bear sole responsibility for their actions and decisions, particularly in emergency scenarios. It is paramount that in any situation involving immediate threat to life, personal injury, severe vehicle damage posing a hazard, or any other critical incident requiring urgent intervention, users must immediately contact the official emergency services. In Austria, the pan-European emergency number is 112 for police, fire, and ambulance. AutoHilfe Zentrale is not an emergency service provider and cannot dispatch emergency personnel. Our platform provides information; it does not replace the direct action required in life-threatening situations. For example, if your vehicle breaks down on a busy motorway and you are in a dangerous position, your first priority must be to ensure your safety and contact emergency services, not solely rely on our informational service for coordination. Your safety and the safety of others must always take precedence.

Intellectual Property Rights

All content, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software available on the AutoHilfe Zentrale website, is the property of AutoHilfe Zentrale or its content suppliers and is protected by Austrian and international copyright, trademark, and other intellectual property laws. The compilation of all content on this site is the exclusive property of AutoHilfe Zentrale and protected by Austrian and international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our site, except as generally permitted by standard web browser functionality for personal, non-commercial viewing. Any unauthorized use of the content or the platform may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

Changes to Terms

AutoHilfe Zentrale reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service. We encourage users to regularly review this page for the latest information on our Terms of Service.

Applicable Law

These Terms shall be governed and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts located in Innsbruck, Austria. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Prohibition of Unlawful Use

You agree not to use the AutoHilfe Zentrale website or its services for any purpose that is unlawful or prohibited by these Terms. This includes, but is not limited to, engaging in any activity that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of the website. You may not attempt to gain unauthorized access to any part of the website, other accounts, computer systems, or networks connected to our servers or to any of the services through hacking, password mining, or any other means. Impersonation of another person or entity, providing false information, or engaging in any form of fraudulent activity is strictly prohibited.

Contact Information

Should you have any questions or concerns regarding these Terms of Service, please do not hesitate to contact us through the following channels:

• Email: [email protected]
• Phone: +43 512 456 703
• Address: Anichstraße 12, 6020 Innsbruck, Austria

Our team is available to assist you with inquiries related to these Terms and the general operation of our informational platform.